Returns & Exchanges
At Veridions, we stand behind our electronics with a 30-day satisfaction guarantee. If your device isn't performing as expected, we offer a streamlined return process to ensure you get the right tech for your needs.
Return Process
- 1.Initiate Your Request
Log into your Veridions account and select the 'Order History' tab to submit a return request and receive your Return Merchandise Authorization (RMA) number.
- 2.Package Your Device
Place the item in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any old shipping labels are removed or covered.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.